What will motivate an organization’s employees to be fully engaged in the corporate purpose? How can a company be less “Big Brother knows best” and more supportive of individual employees’ pursuit of workplace meaning? Pioneer business strategist Theodore Roosevelt Malloch’s Service Leadership answers these questions and more.
“Service leadership” is the service of the diversity of interests of employees and their quest for purpose under the corporate umbrella. An organization will not get the most out of its workforce unless it respects and facilitates each individual’s framework for the pursuit of meaning, which is often done in the context of spirituality and religion. Malloch examines spirituality in Western culture in terms of broad societal trends—the context within which people engage in their individual discernment of meaning. Service leadership takes many forms and is not the same for everyone. People can and want to learn how to become service leaders.
Both a practitioner and a professor, Malloch shows how these ideas can be implemented through a detailed framework. His extensive research has confirmed that organizations that do not address the existing core belief systems of employees will be disadvantaged in the marketplace. Interviews with and analysis of top executives at organizations like Whole Foods, Facebook, Gloria Jean’s Coffee, and Costco shed light on how both companies and employees can utilize service leadership to find and keep meaning in the workplace, improving both job happiness and performance.
SubtitleHow Having a Calling Makes the Workplace More Effective
AuthorBy Richard J. Goossen, By Theodore Malloch
Published3 April 2018
Dimensions6.00 x 9.00in.
About the author
Theodore Roosevelt “Ted” Malloch is chairman and CEO of Roosevelt Global Fiduciary Governance LLC, a leading strategy thought leadership company. Ted Malloch conceptualizes and executes some of today’s most dynamic international projects. Among his many leadership roles, he has served in the US State Department and was president of the World Economic Development Congress sponsored by CNN, where Lady Margaret Thatcher dubbed him a “global sherpa.”
Praise for Common Sense Leadership:
A magnum opus written in simple words and built on real-life cases, reminding every modern person what a cardinal virtue they have easily forgotten while searching in vain for “solutions.” —Fanglu Wang, chairman, CITIC Capital (China)
Empowering business to serve the common good demands new ways of thinking about how to do strategy and make decisions. Ted Malloch and Whitney MacMillan provide a powerful idea in Common-Sense Business that has the potential to transform how all companies are run, to the benefit of shareholders, employees, and communities alike. Nothing could be more valuable! —Mark Drewell, CEO, Globally Responsible Leadership Initiative
Every business person, in fact, every person, needs to consider the purpose and significance of their life and enterprise. Common-Sense Business offers such a compass. —James Amos, former CEO of Mail Boxes, Etc.
Thus far we have seen value only in smart organizations. This book shifts the paradigm by moving the focus from smart to wise. We all need to seriously relearn from this book. —Jitin Goyal, president, Banking and Financial Services, Virtusa Polaris
Here is a book that is at the same time brave, deep, stirring, and practical. It is brave because it dares to speak unfashionable truths about economics, companies, and society. It is deep because it tackles philosophical issues raised by Aristotle, Aquinas, and Kant. It doesn’t just stir us up and call us to rise from our weak-kneed conformity; it is also practical, because it offers us a whole range of tools with which we can spring into action! —Prabhu Guptara, executive director, Organizational Development, Wolfsberg (Switzerland)
This book should inspire all whom Pope Francis called the “remansado,” the people who move with kindness and humility. When we seem to be educating young MBAs to shoot faster than their shadow, this book makes a very compelling case to educate them to be courageous leaders, who are conscious of their decisions and that these decisions affect other people and our environment. This exceptionally good book comes just in time to help us so-called risk adversers to gain confidence and to start demanding to be called sensibles. —Juan Pablo, Cerda CEO, TECO (Chile)
This is a most fascinating book on the much-needed transformation of economics and business from its materialistic, selfish, and reductionist form to a humanistic, prudent, and qualitative form. Common-Sense Business is required reading for businesspeople and economists—as well as for all students of these disciplines. —Laszlo Zsolnai, professor and director, Business Ethics Center, Corvinus University Budapest (Hungary), and president, European SPES Institute, Leuven (Belgium)
This masterwork is a prime example of how to use corporate responsibility so as to reinvest in our young, talented, and gifted leaders of tomorrow. That alone reinforces its impact, which is here to stay! —Karen Melonie Gould, author, Happy Entrepreneur Mind Set
Primum non nocere. “First, do no harm”: no harm to others, no harm to the earth, and no harm to oneself. This basic principle dictated by practical wisdom has been totally forgotten by the business world—as Ted Malloch and Whitney MacMillan show brilliantly—and replaced by a Promethean drive to unlimited profit at any cost . . . to others and to the earth. Already, the ancients had understood that Prometheus—the business leader—was to be chained, because once let loose, he would put fire to the universe. —Antonin Pujos, president, French Directors Institute (France)
This book is equally as enlightening as it is instructive. From philosophical foundations and real-world examples, Common Sense-Business derives conclusions and offers a set of tools for responsible business conduct with striking clarity. —Ernst von Kimakowitz, founder and director, Humanistic Management Center
This spectacularly insightful book identifies how recklessness has led us to the brink of disaster—and how to fix it. Every responsible executive needs common sense in business. —Dr. Paul Zak, founding director, Center for Neuroeconomics Studies The ancients understood the importance of virtue for a flourishing society. While today, information and know-how are often used as substitutes, this book provides a compelling case for placing the critical virtue of prudence at the centre of the global economy. —Peter S. Heslam, director, Transforming Business, University of Cambridge
The fruit of our increasingly morally relativistic culture is clear: financial collapse, scandal, and corruption. This book uncovers the roots of good business, challenging and equipping the reader with practical guides to lead teams and build businesses on a solid foundation with transformational value. Common Sense-Business is an intellectual and practical guide for leaders who understand that as humans, in everything we do, we are meant to live holistic lives—as integral members of a community and enriched with meaning and purpose. —Jinyoung Lee Englund, vice president, Digital Currency Council
A brilliant and very robust reminder of the risks incurred by everyone when business leaders are left without guidance and give up prudence and practical wisdom for hubris and unlimited profits. We need to replace fear and greed with common sense and the common good, as this book so thoroughly documents. —Christopher Wasserman, founding president, Zermatt Summit Foundation (Switzerland)
Common-Sense Business is one of those special books that look backwards in order to help us look forward, and it does so in a winsome and winning way. Drawing on some of history’s greatest minds, Common-Sense Business gives practical answers to the questions asked by Occupy Wall Street, the Tea Party, and others disillusioned with global businesses that have become detached from common sense and civic responsibility. —David W. Miller, director, Princeton University Faith & Work Initiative
Common-Sense Business is a great read. I like the way it blends philosophical discussions with examples of good and bad practice. It deserves to have very wide coverage and serious attention. &mash;Colin Mayer, Peter Moores Professor of Management Studies, Saïd Business School, University of Oxford